Privacy Policy

1. Who We Are

Red Mountain Retreat is a short-term vacation rental property located in Maple Falls, Washington, operated by Mike Hughes. Our website is stayredmountain.com. Contact: [email protected].

2. Information We Collect

We collect information you provide directly when you:

• Submit the contact form (name, email, message)
• Make a reservation through our booking platform (name, email, payment info handled by the platform)
• Email or message us directly

We also collect standard analytics data (pages visited, browser type, general location) through Google Analytics.

3. How We Use Your Information

• To respond to your inquiries and manage your reservation
• To send booking confirmations and property information
• To improve our website and guest experience
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Services

We use the following third-party services, each with their own privacy policies:

• Hospitable — reservation and property management platform
• Airbnb — booking platform (when booking through Airbnb)
• Google Analytics — website analytics (anonymized)
• Meta Pixel — advertising and analytics (Facebook/Instagram)

5. Cookies

This site uses cookies for analytics and functionality. By using the site, you consent to standard cookie use. You can disable cookies in your browser settings, though some features may not function properly.

6. Data Retention

We retain contact and inquiry data for up to 2 years for business correspondence purposes. Reservation data is retained as required by law and for tax/accounting purposes.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by emailing [email protected]. We will respond within 30 days.

8. Governing Law

This policy is governed by the laws of the State of Washington. By using this site, you consent to the jurisdiction of courts in Whatcom County, Washington.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised date. Continued use of the site after changes constitutes acceptance.